Terms and Conditions

Welcome to The African Store (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at https://theafrican-store.com, including any content, features, products, and services offered on or through our website (the “Site”).

Please read these Terms carefully before using our Site. By accessing or using any part of the Site, you agree to be bound by these Terms. If you do not agree to all the Terms, you may not access the Site or use any services.

1. Use of the Website

You must be at least 18 years old to use our website or make purchases.
You agree to provide accurate, current, and complete information during the registration or checkout process.
You agree not to use our Site for any illegal or unauthorized purpose.

2. Products and Vendors

The African Store is a multivendor platform. Individual vendors are responsible for listing, pricing, shipping, and returns of their products.
We strive to ensure the accuracy of listings but do not guarantee that all information is up-to-date or error-free.
Product availability, descriptions, and prices are subject to change without notice.

3. Orders and Payments

When you place an order, you agree to pay the total amount due, including any applicable taxes and shipping fees.
All payments are processed through secure third-party gateways.
We reserve the right to refuse or cancel any order for reasons including but not limited to: product unavailability, pricing errors, or suspected fraud.

4. Shipping and Delivery

Shipping times vary by vendor and product. Please refer to the specific vendor’s shipping policy.
The African Store is not liable for any delays, loss, or damage caused during shipping.

5. Returns and Refunds

Return and refund policies are set by individual vendors. Please review the vendor’s policy before purchasing.
If a vendor fails to respond to your return or refund request within a reasonable time, you may contact us at support@theafrican-store.com for assistance.

6. Vendor Responsibilities

Vendors must comply with all applicable laws and regulations, including those related to food safety and consumer protection.
Vendors must ensure that product listings are truthful, non-deceptive, and comply with our guidelines.
We reserve the right to suspend or terminate vendor accounts that violate these Terms.

7. Intellectual Property

All content on the Site (logos, graphics, text, images, software) is owned by or licensed to The African Store and protected by copyright laws.
You may not reproduce, distribute, or exploit any part of the Site without our prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, The African Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site.
We do not guarantee continuous, uninterrupted, or secure access to the Site.

9. Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and share your personal data.

10. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page, and your continued use of the Site signifies your acceptance of the updated Terms.