Privacy Policy

The African Store (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://theafrican-store.com, including any purchases or interactions made through the site.

By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Site.

1. Information We Collect

We collect personal and non-personal information from users, including:

A. Personal Information

Full name
Email address
Phone number
Shipping/billing address
Payment information (processed securely through third-party gateways)
Account login credentials (username and password)

B. Non-Personal Information

Browser type, IP address, device type
Pages visited, time spent on pages, and referring URLs
Cookies and tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

To process transactions and fulfill orders
To communicate with you (order updates, support, promotional emails)
To improve website performance, services, and user experience
To detect and prevent fraud or unauthorized activity
To comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

Vendors: When you place an order with a specific vendor, your name, shipping address, and contact details are shared with them for fulfillment.
Service Providers: Such as payment processors (e.g., Stripe, PayPal), shipping partners, and analytics services.
Legal Authorities: If required by law, subpoena, or other legal processes.

4. Cookies and Tracking Technologies

We use cookies to:

Remember your preferences
Maintain login sessions
Analyze traffic and improve performance

You can choose to disable cookies through your browser settings, but some site features may not function properly.

5. Data Security

We use industry-standard security measures to protect your information, including:

SSL encryption for data transmission
Secure third-party payment gateways
Limited access to your data by authorized personnel only

However, no system is 100% secure. You are responsible for safeguarding your account credentials.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Correct inaccurate information
Request deletion of your personal data
Opt out of marketing emails (unsubscribe link in emails)

To exercise your rights, please contact us at support@theafrican-store.com.

7. Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices of those third-party sites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of the Site after changes means you accept the revised policy.